How Platinum Dental Group collects, handles, protects, and respects the personal information you share with us through this website and our communications programs.
Platinum Dental Group is committed to protecting the privacy and personal information of every individual who visits our website, submits a contact or consultation request, or chooses to participate in our communications programs. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it protected.
Please read this policy carefully. By using this website or submitting information through any form on this site, you acknowledge the practices described herein.
We may collect personal information that you provide voluntarily when completing a contact or consultation request form, subscribing to SMS communications, or otherwise communicating with our team. This information may include your name, email address, telephone number, and any details you choose to share regarding your dental health interests or questions.
We also collect certain non-personal information automatically when you visit our website, including browser type, device type, pages viewed, and the source that directed you to our site. This information is used in aggregate for website performance analysis and is not linked to individual identities.
Information you provide is used to respond to your consultation or contact request, provide you with information about Platinum Dental Group services, maintain your communication preferences, schedule and confirm appointments, and support the safe and effective operation of our website and patient communications programs.
We do not use your personal information to make automated decisions about your eligibility for care, and we do not sell, rent, or share your personal information with third-party marketers.
Your mobile number is collected only when you voluntarily provide it, and it is used exclusively to deliver the specific types of SMS messages you have opted into on our forms. We do not require a mobile number to contact us or receive care from our network.
Message and data rates may apply. Message frequency varies depending on the preferences you select. You may reply STOP at any time to opt out of all text messages from Platinum Dental Group, or reply HELP to receive our support contact information.
We do not sell, rent, or share your personal information with third-party marketers. Your mobile number will not be transferred to any outside party for their own marketing or solicitation purposes.
We employ reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures are reviewed periodically and updated as appropriate to reflect evolving security standards.
No method of electronic transmission or storage is completely secure. While we work diligently to protect your information, we cannot guarantee absolute security. We encourage you to use strong passwords and exercise caution when sharing personal information online.
We may engage trusted third-party service providers to assist with website hosting, analytics, form processing, and communications delivery. These providers operate under contractual confidentiality obligations and are not permitted to use your information for their own independent purposes. We conduct due diligence on the privacy and security practices of our service providers before engagement.
This website may use standard web analytics tools that place small data files (cookies) on your device to help us understand how visitors interact with our site. You may disable cookies through your browser settings, though doing so may affect the functionality of certain site features. We do not use cookies to collect personally identifiable information.
Our website and online communications are not directed at children under the age of 13, and we do not knowingly collect personal information from individuals in that age group. If you believe a child has submitted personal information to us, please contact us immediately and we will promptly address the matter.
You have the right to request access to the personal information we hold about you, request corrections to inaccurate information, ask that your information be removed from our records, and update your communication preferences at any time. To exercise any of these rights, please contact us at the information below.
Platinum Dental Group reserves the right to update this Privacy Policy periodically. When material changes are made, the updated policy will be posted to this page with a revised effective date. Continued use of the website following a posted update constitutes acceptance of the revised terms.
Questions, requests, or concerns related to this Privacy Policy may be directed to our team at smile@platinumdg.com or by phone at 803-525-0324.
Last Updated: 2026 | Platinum Dental Group | platinumdg.com